Roofoods Consumer Products Delivery Gulf Spc and its parent company Roofoods Ltd ("we", "our", "us" or "Deliveroo") are committed to protecting the privacy of all users of our website www.deliveroo.com.kw, mobile applications and social media accounts (together, the "Sites"). Please read this privacy policy which explains how we use and protect your personal information, which is any information about you or that can be used to identify you.
If you have any queries and requests about this privacy policy or how we handle your information more generally, you can get in touch by contacting us using our contact form available here.
As part of our commitment to the privacy of our customers, and visitors to our Sites more generally, we want to be clear about the sorts of information we will collect about you.
We use your information in a variety of ways, as described below, and only if we have a valid reason to do so.
We use your information to understand whether you may be interested in hearing about our Deliveroo for Work service and, if your employer signs up for Deliveroo for Work, to make this service available to you.
We use cookies and similar technologies, including from our partners, to analyse traffic, to collect your information to help tailor and improve our content and services on our Sites, like showing you great restaurants and shops we think you would like, serve relevant ads and measure their effectiveness on other apps and websites, including social media. You can choose to delete existing cookies or turn them off at any time in your website browser, but please note that by disabling all cookies our Sites may not work properly.
We disclose or transfer your information only where necessary for the purposes set out in the “Use of your information” section above. In particular, we share your information with:
We adopt robust technologies and policies to protect your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your information to those riders, third party providers and Deliveroo employees who have a business need-to-know.
You can ask us for a copy of the information we hold about you and to check whether we are processing it lawfully. In sharing with you a copy of your information, we use a third party secure method of transfer. You can also change your information, such as your name, phone number, delivery address and payment method in-app in the “Account” section. You can delete your account and any personal information associated with it by logging into your account on our website or app, clicking on “Account details” and then scrolling down to the “Delete Account” section. There may be specific details that we are legally obliged or have a legitimate reason to keep and therefore need to keep for a longer period.
Alternatively, to exercise any of these options, please contact our Data Protection Officer at dpo@deliveroo.com. We may need to ask you to verify your identity before we can respond to your request.
We may update this policy from time to time, so remember to check back in every so often, in case anything has changed. Where appropriate, we may notify you, for example by email or push notifications.
Roofoods Consumer Products Delivery Gulf SPC, Al Mirqab, Al Soor Street, Burj AlShaya, Floor 10, Unit, 20, Kuwait City, Kuwait