News / Riders Safety Kit

Deliveroo Presents Its Rider Safety Kit for the Summer Season

Kuwait, 6 July 2022: As part of Deliveroo's commitment to riders safety and satisfaction, Deliveroo is taking further steps to advance its 2022 Summer Rider kits.

Deliveroo is supporting riders by providing specialized rider kits, cooling vests & long-sleeve tees, bar muffs, phone mounts, windshield visors, and more.

"We are constantly working to implement even more initiatives and resources to ensure rider safety and protection year-round," said Seham AlHusaini, Deliveroo's General Manager. "We understand the challenges of the summer season and our teams have been launching various initiatives in support of our riders to honor their wishes to continue their work during the season — all while ensuring their safety and satisfaction remain a top priority."

Cooling Vests & Long-Sleeve Tees

Deliveroo provides its riders with specialized rider kits made from highly breathable materials and protected with a UV-blocking, perspiration-wicking fabric. The kits assist riders in staying cool in the heat while also saving them from the sun with long sleeves and a high collar. Riders are also provided with cooling vests that lower body temperatures by up to 10 degrees celsius.

Bar Muffs, Phone Mounts & Windshield Visors

Deliveroo has also distributed bar muffs to all riders to protect their arms from the sun while driving, with special windshield visors that reduce rider exposure to the sun. The windshield visors also provide additional protection from direct sunlight; in bright conditions, the visors help riders maintain ample visibility on the road.

To protect riders’ mobile devices from overheating, Deliveroo has also provided phone mounts with a protective UV film.

Rider Satisfaction First

A recent riders satisfaction survey indicated that Deliveroo riders continue to express high levels of satisfaction, with overall rider satisfaction scores at 88 percent, in line with global benchmarks. AlHusaini also revealed that Deliveroo riders continue to express a strong desire to work and earn during the summer.

The award-winning food delivery service has previously added additional components to the riders' support scheme, aiming to expand their efforts in various areas, including regular communications on safety.

At Deliveroo, riders are constantly reminded of the safety protocol to keep themselves and others on the road safe from potential hazards and accidents.

Deliveroo recently celebrated its third year of business in the Kuwaiti market, delivering hundreds of thousands of meals to hungry customers around the country. Since its launch, Deliveroo has set itself apart with its unbeatable customer service, and was recently named the “Best Delivery App” by Service Hero, which provides the region’s only consumer-powered customer satisfaction index. With exclusive restaurant partners, special offers and meal deals, Deliveroo is always here to deliver.

To keep up with the latest restaurant offers in Kuwait, download the Deliveroo application from the App Store (for iOS devices) and Google Play (for Android devices).

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